Cogsdale Customer Information Solutions
Cogsdale has been delivering powerful integrated information solutions since 1997. The Cogsdale solution offers a best-of-breed customer information system on an integrated platform that also includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks and online credit checks.
Well established in the industry, Cogsdale is a leader in the public sector market, with over 6,210,000 customers in 3 continents billed from the Cogsdale solution. Our customer list includes local governments, electric co-operative, and investor-owned utilities. Cogsdale’s flexibility provides functionality for electric, natural gas, water, wastewater, sewer, storm water, cable, Internet, fiber and telephone utilities. While Cogsdale provides solutions to organizations ranging from 500 accounts to over 250,000, our solution is uniquely suited for clients with less than 100,000 locations. Eighty-seven percent (87%) of our client base falls within this customer size.
Cogsdale has been part of Harris Computer Systems since 2010. Harris is a wholly owned subsidiary of Constellation Software (TSX:CSU). Constellation acquires, manages, and builds vertical market software businesses that provide mission-critical software solutions.
Harris has been a leader in providing financial management and customer information solutions to all levels of local government, public power and water entities, as well as school districts since 1976. Harris’ focus is on creating long-term relationships to ensure the changes needs of customers are met over time.
Products and Services
Cloud or SaaS has been making strides in the public sector industry in the last few years. Organizations see a measurable increase in business productivity with considerable reduction in operational, IT, and maintenance costs. Cogsdale Cloud is a great solution for clients that prefer to leave the administration of all hardware and software components, as well as security, to a trusted partner. When leveraging Cloud, you reduce Total Cost of Ownership (TCO). Cogsdale Cloud, housed on Microsoft Azure world-class datacenters, provides organizations of all sizes high performance and peace of mind, while enabling them to focus on their core business. Details HERE.