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Organization Check-Up
Hometown Connections conducts an organization review and provides a low-cost, quick assessment of utility operations and management. Staff experts work closely with the utility senior staff and board. A typical check-up includes two to three days onsite followed by analysis and recommendations. The entire process can be completed in as little as three weeks.
What was the last time your utility had a checkup?
Join the growing list of public power managers who are improving performance through real-world strategic planning. Bring in Hometown Connections for an organization review by public power experts you can trust for practical, common sense advice.
It’s time to make an appointment with Hometown Connections for an organization check-up. Find out how to address challenges such as these:
--Today’s customers have high expectations for reliable service and support.
--Energy supply is more complicated, more costly, and less available.
--Employee costs are increasing while it’s becoming more difficult to recruit qualified personnel.
--Transmission and distribution systems are aging, increasing the pressure for investments in new technologies.
--Governing boards and city councils are demanding more long-term planning and strategies.
Step One: Tap into the expertise of Tim Blodgett and Steve VanderMeer.
Blodgett is the President and CEO of Hometown Connections. He has worked with APPA members in the areas of strategic planning and organization development. The majority of his 12+ years as a utility professional have been dedicated to public power.
National Sales Director for Hometown Connections, VanderMeer has been providing marketing and consulting services to public power utilities since 1998. He comes to Hometown Connections from Fort Collins Utilities in Colorado, where he was Director of Marketing and Energy Services.
2-3 Days on Site -- Recommendations in 3 Weeks!
Hometown Connections provides a low-cost, quick assessment of key areas of utility management:
--Customer Service
--Power Supply
--Distribution Operations
--Administration, Accounting and Finance
--Planning
--Human Resources
--Labor Relations
--Governance
Hometown Connections experts will work closely with you throughout the process to ensure you get what you need.
A typical check-up includes two to three days onsite followed by analysis and recommendations. The entire process can be completed in as little as three weeks.
APPA Members Talk about the Organization Check-Up
“I came to my new position with an instinctive sense of ways to boost the performance of the electric department. But instincts are not sufficient. I asked Hometown Connections to spend a few days with the utility staff, our power supply consultant, our labor counsel, and the Board of Electric Commissioners to talk through all utility operations by department and function and to make recommendations about the policies and procedures that should be in place. I wanted quick turnaround and immediate feedback from practitioners in the field who understand the issues that apply to a public power utility of our size and structure. I wanted common sense advice and that’s precisely what I received. Hometown Connections gave me a practical analysis of our utility and realistic recommendations for how to proceed.”
James C. Moynihan
General Manager
North Attleboro Electric Department
North Attleboro, Massachusetts
“The organization review was very useful to the Greeneville Light & Power System. It was good for our Board to receive an independent review of how we do business. It gave our Board members added confidence that their policies and our execution of those policies are generally sound. In addition, the report contained recommendations for operational improvements that we expect to put in place promptly. Overall, our Board and I agree that the fee for the organization check-up from Hometown Connections was money very well spent.”
Bill Carroll
General Manager
Greeneville Light & Power System
Greeneville, Tennessee
“The City of Lanett’s experience with the organizational check-up offered through Hometown Connections was terrific! The facilitators were super from the word go. They were knowledgeable in all aspects of utility operations—on everything from billing to customer service, distribution, and safety. They took the time to answer every question posed to them. Because it highlighted what we do well and what needs improvement, our final report was informative and fair. I encourage all public power utilities to take full advantage of the Hometown Connections Organization Check-Up.”
Judge Joel Holley (retired)
City Manager
Lanett, Alabama
Schedule Your Checkup Today
Find out if an organization check-up is right for your utility. Contact your Hometown Connections representative.
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