November 30th, 2016
Integrated solution lowers costs while improving productivity and safety
Clevest has announced that it has further extended the integration with Cityworks under the Cityworks Development Partner program.
The joint solution provides real-time management of work, vehicle locations, and assets from a single, browser-based map interface. Supervisors in the office use Clevest Mobile Workforce Management to dispatch and schedule service requests, work orders, inspections, and other work to field workers in real time. Workers can then complete work requests on laptops, tablets, and smart phone devices. As work is completed, field workers use Clevest’s mobile application to transmit order completion information back to Cityworks.
The integrated solution gives cities and utilities a proven mobile solution to better manage work in the field, improve response efficiency for critical incidents, achieve real-time visibility into work status, and improve worker productivity and safety.
“A major strength of the Clevest solution is that it integrates with multiple systems and allows all work to be managed in a single, centralized view,” said Wayne Hill, vice president, Client Relations, Azteca Systems, LLC. “This simplifies field operations, allowing crews to use one application to complete all their work, regardless which backend system it originates from. Our mutual partnerships with Esri have allowed us to build a highly effective solution using the ArcGIS platform as the asset infrastructure repository. Together we provide a real-time view of work orders, vehicle locations, and assets from a single, browser-based map interface. Clevest’s open APIs and expertise in integration line up well with our product philosophy, making our technologies very complementary.”
“We’re excited at the first-hand opportunity to demonstrate how the Clevest solution is applicable across multiple segments of city services,” stated Thomas Ligocki, president and CEO, Clevest, “and how the Cityworks integration can help government use mobile technology to improve response times and worker productivity and safety.”
About Cityworks: Since 1996, Cityworks® has been helping organizations maintain smart, safe, and resilient communities by streamlining the care of public infrastructure, permitting, and property. Built exclusively on Esri® ArcGIS® technology, Cityworks’ Web GIS-centric platform combines the authoritative asset inventory in a geodatabase with business process applications for managing workflow, scheduling resources, and prioritizing activities. Time-tested and proven, Cityworks is Empowering GIS® at more than 600 organizations around the world, saving time and money while improving operational efficiencies. www.cityworks.com