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Customer Information Solutions
Join the growing list of public power systems purchasing innovative financial, work management, and customer information software solutions from software leader Cogsdale Corporation.
Service-Oriented Solutions
With more than 300 clients worldwide, Cogsdale Corporation focuses on public and private utilities, local government organizations, and co-operatives. Cogsdale’s “Systems without Boundaries” approach provides integration across all business processes to reduce complexity in data entry, reporting, and administration and includes full functionality for financial management, people management, asset management, work management, and customer management.
Cogsdale applications lead the industry in functionality, ease of use, and flexibility. Key components include the Customer Service Management (CSM) solution, which is capable of meeting electricity, water, wastewater, storm water, gas, cable, Internet, and other billing needs. More than a powerful billing system, Cogsdale CSM is a complete solution for managing public power customer relationships.
In addition, Cogsdale’s Work Management solution, which includes Work Orders, Construction Management, and Asset Management, is built to accommodate FERC accounting needs and makes Cogsdale a unique integrated solution provider for electric utilities.
Microsoft Gold Certified Partner
Cogsdale is a Microsoft Gold Certified Partner, offering clients the opportunity to implement a system built solely on Microsoft technology across their organization. Cogsdale solutions are built on the Microsoft Dynamics GP platform, providing comprehensive financial and people management functionality into the package.
The use of Microsoft technologies allows your staff to utilize the skills they already have and transition between unstructured (email, customer requests, etc.) and structured (financial transactions, billing, etc.) work processes.
Applications include:
Financial Management
--General Ledger
--Budgeting
--Reporting
--Fund Accounting
--Payables Management
Work Management
--Work orders and Scheduling
--Project Accounting
--Maintenance Management
People Management
--Human Resources
--Payroll
Customer Service Management
--Customer Information
--Utility Billing
--Permit Management
--License Management
--By-Law Management
--Constituent Relationship Management
--311 Citizens Request
Asset Management
--Procurement
--Purchase Order Processing/Receiving
--Inventory Management
--Fixed Assets
--Construction Management
Mission and Core Values
Cogsdale Mission Statement
To be the foremost provider of service-oriented business solutions to local governments and utilities by delivering Systems without Boundaries.
Core Values
--Unequivocal excellence in all aspects of the company.
--Constant innovation in business processes, workflow, products, and technology.
--Honesty, integrity, and respect in all dealings.
--Dedication to fully leveraging the expanding set of Microsoft technologies.
--Natural growth by providing superior customer value and service.
Contact Us
For more information on Cogsdale’s software solutions designed for local governments and municipal utilities, contact your Hometown Connections representative.
Visit the Cogsdale web site for more information
• Cogsdale Corporation
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