Schedule Your RP3 Check Up

December 2018 The 2019 application window will open soon for designation by the American Public Power Association’s Reliable Public Power Provider (RP3) program. The RP3 program recognizes utilities for high proficiency in reliability, safety, workforce development, and system improvement. On staff at Hometown … Continued

Navigate the Challenges Ahead with Strategic Planning Support from Hometown Connections

Technology costs, workforce shortages, new regulations, power supply changes, budget pressures, cyber threats… The path forward is easier when you bring in Hometown Connection for Strategic Planning Support. We understand your struggle to balance the demands of daily operations with the … Continued

Performance Metrics Gone Wild!

November 5, 2018 | Blog I recently had a conversation with a utility executive who informed me of an unbelievable occurrence.  He had discovered that customers calling the contact center questioning a high bill were being recommended to have an in-house … Continued

How Municipalities Can Benefit from Market Research

September 27, 2018   Market research can help drive strategic planning efforts for municipalities as well as the development and implementation of new programs and services. When municipalities understand how residents feel about particular topics or issues they can develop … Continued

Reduce AMI Deployment Costs, Complexity, Ongoing Financial Risk

Select Managed Service Strategy by Hometown Connections Advanced metering offers critical improvements to utility operations and customer service. Yet due to costs and complexity, deploying AMI remains out of reach for too many public power systems. If you fear AMI … Continued

Find Out Where Your Utility Ranks Against the National Average

October 26, 2018 GreatBlue Research recently conducted a customer satisfaction survey for Paducah Power System, surveying both residential and commercial customers. The goal of the study was to assess Paducah’s performance and identify areas in need of improvement to help … Continued

8 Steps to Cyber Readiness for Public Power

The American Public Power Association September 4, 2018 Designate a cybersecurity lead. This person can help to establish cybersecurity protocols and manage information sharing. Assess your risk. Evaluate your utility’s cyber risks, vulnerabilities, resiliency, and capabilities with a tool such as … Continued

AMP and NCPA: Two Joint Action Agencies with One Member Service Mission

American Public Power Association Blog by Sue Kelly, President and CEO Reprinted with permission October 22, 2018 The week of September 24, I went back out on the public power annual meeting trail.  The first stop was Cleveland, Ohio, for the American … Continued

IPKeys and ElectSolve Accelerate Growth Strategies with the Synergistic Merger of Secure Demand Response and Meter Data Management Platforms for the Public Power and Rural Electric Cooperatives Sectors

October 17, 2018 IPKeys Power Partners (IPKeys) announced today the completion of the merger and acquisition of ElectSolve Technologies & Services, Inc. (ElectSolve), the public power sector leader in Meter Data Management (MDM) with over 5 million Advanced Meter Infrastructure … Continued

Open Enrollment to Dec 31 for Employee Voluntary Benefits Program for Public Power Employers

October 2018 Your employees are now eligible to enroll in the Hometown Connections Voluntary Benefits Program.  Employees can individually choose the products they want. Open Enrollment NOW through December 31, 2018.
It’s easy to participate. Give us a call or email … Continued

The Connections Summit by ElectriCities of North Carolina

Municipal Leaders are Seeking Technology Solutions February 20 – 22, 2019 The Connections Summit Marriott City Center – Raleigh, NC Your Audience is Waiting! Sponsorship and exhibitor spots are still available for the Connections Summit – sign up today to … Continued

Hometown Connections Winter Meeting 2019

Mark Your Calendar and Reserve Your Hotel Room Hometown Connections Winter Meeting 2019 for Staff & Affiliates January 23 (all day) & 24 (morning) Table Mountain Inn Golden, CO The Hometown Connections Winter Meeting 2019 is set for Wednesday, January … Continued

Vendor Expo – American Public Power Association Engineering & Operations Technical Conference

American Public Power Association’s Engineering & Operations Technical Conference Vendor Expo April 1-2, 2019 ● The Broadmore ● Colorado Springs, CO Network with Public Power Decision-Makers 450+ Engineering & operations professionals 180+ Utilities 35+ States Reserve Booth Space via Hometown … Continued