Major Milestone of Innovation & Leadership
February 1, 2018
As 2018 dawns, Apogee Interactive (AI), Inc. proudly enters its twenty-fifth year of service to the energy utility industry. Part of that pride emanates from Navigant’s conclusion that Apogee was the most comprehensive energy-modeling software and services platform for customer engagement. Founded in 1993 with the mission of leveraging new technologies to cost-effectively engage customers, the company today serves hundreds of utilities reaching millions of customers across the United States and Canada. The proprietary modeling engine powering Apogee’s machine learning and business analytics engine has been RESNET accredited at the accuracy and HERS energy rating levels.
“Providing utilities with multi-channel, consistent, accurate, and relevant energy information ensures customers stay engaged.” said Susan Gilbert, Apogee’s CEO & Co-Founder. “Helping customers make better energy decisions positions the utility as a trusted information source.” she added.
Apogee’s name was chosen by its founders for its definition, “being on the edge,” and for the acronym AI, reflecting their pioneering vision for delivering practical and cost effective Artificial Intelligence. Both have been hallmarks of Apogee’s accomplishments.
Today, the software platform has grown to include residential and commercial energy analysis applications, personalized daily bill forecasts in a weather paradigm, and outbound communications strategies including energy summary reports, usage alerts, and personalized video bill analysis for utility customers, CSRs, and Field Auditors.
Capping their quarter century of prolific innovation, Apogee’s two latest offerings are revolutionizing the way utilities interact with customers, leapfrogging the market. First, the Home Intelligence (HI!) services consisting of devices, communication protocols, software and user interfaces, uses precision temperature monitoring to assess home and system health, communicating back to customers alerting them of impending issues or improved operations. And their latest, the new Alexa skill for Amazon Echo reaches into the customer’s home providing bill explanation and coaching and personalized energy cost forecasts.
About Apogee Interactive, Inc.
Apogee Interactive is nation’s leading full-service provider of proactive customer engagement software services for utilities. A partner with the utility industry since 1993, Apogee’s EMPOWER digital engagement platform delivers on-line and outbound proactive, personalized communication to consumers nationwide. The company’s digital reach extends through hundreds of utilities reaching nearly half of US households and businesses, increasing utility customer satisfaction and cutting costs. Apogee’s cloud-based, SaaS platform enables more meaningful customer engagement, proven sustainable energy results, and improved program performance for utilities.
Energy leaders who use Apogee tools include Southern Company (SO), ConEdison (ED), FPL, Lakeland Electric, Jackson EMC, NOVEC, American Electric Power (AEP), NSTAR (NST), PSEG (PEG), and many more.
Contact: Karen Morris, firstname.lastname@example.org , 678-684-6801