All operations systems evolve over time. Databases grow, circuit models change, and hardware ages. While the effects of these changes may go on undetected, when a significant event strikes, you want to ensure that the Milsoft Outage Management System (OMS) system is optimized and ready to respond. Milsoft now has a service that can be a game-changer.
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Amid mounting U.S. concerns and warnings regarding the spread of COVID-19 (coronavirus), most of the employees of Milsoft Utility Solutions are working from home in accordance with CDC guidelines, the latest governmental recommendations, and applicable requirements. Milsoft’s unparalleled Customer Service and Support teams are ready and able as ever to help public power utilities use the Milsoft outage management and interactive voice response solutions to take calls and tend to the needs of public power customers throughout this difficult time.
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Improve your ability to restore service quickly and safely and maintain positive customer engagement with the outage management system from Milsoft Utility Solutions. New design enhancements and technical functionality make it easier than ever for your customers to access detailed outage information on the utility website. Read More about Milsoft Adds Features for Displaying Outage Management Info on Utility Websites »