Sulphur Springs Valley Electric Cooperative Using N-Dimension to Monitor IT/OT Networks for Cybersecurity Issues

Awareness + Intelligence Help Utility Reduce Cyber Risk

Addison, Texas – May 24, 2017 – N-Dimension Solutions, a market leading Managed Security Service Provider (MSSP) with innovative solutions that protect smart energy networks from cyber threats, announced Sulphur Spring Valley Electric Cooperative (SSVEC) is using N-Sentinel Monitoring to protect their SCADA network and corporate network from cybersecurity threats.  The timely alerts, detailed threat insights and reports provides the essential information to guide the IT team in reducing cybersecurity risks.

SSVEC is located in Southeastern Arizona and delivers power to over 51,000 customers across 4,100 miles of distribution line.  As a cooperative utility, it is member-driven and focused on providing high-value services to the community.  In addition to power, SSVEC provides high-speed Internet, long distance phone, and power surge protection services.
“N-Sentinel Monitoring can minimize some of the stress for a busy IT team by reducing the time required to investigate security issues,” said Sean Ruddy, Network and Cyber Security Administrator, SSVEC.   “It wraps it up into an easy to understand format and includes the data we need to help us take timely action.”

Most of the cybersecurity risks that N-Sentinel Monitoring has identified at SSVEC relate to security policy violations such as transmission of passwords in clear text and unauthorized applications in use on the network.  It also identifies a range of other types of cybersecurity threats which could put the utility at risk, such as malware, viruses, Trojans, adware, exploit attempts, and more.

“With the increase in critical utility operations’ use of communications networks to remotely monitor and control the grid, the importance of cybersecurity has escalated,” said Tom Ayers, president and CEO, N-Dimension.  “A recent report indicates it takes vendors an average of 150 days to patch vulnerabilities which gives it plenty of time to do damage if it’s not quickly detected. With our managed service, we provide a comprehensive solution – timely awareness, threat intelligence, guidance on how to address the issue, and access to cybersecurity experts for additional questions.”

Upcoming events in which N-Dimension will be participating include the Electric Cities of Georgia Engineering & Operations Conference (June 7-9); Milsoft Users Conference (June 13-15); and American Public Power National Conference (June 16-21).

About N-Dimension Solutions
N-Dimension is a market leading Managed Security Service Provider (MSSP) with innovative solutions tailored to protect smart energy networks from cyber attacks, improving system reliability and safeguarding critical infrastructure, data and assets. The company’s N-Sentinel line of services delivers vigilance, detecting and alerting on cyber threats. It combines cloud-based security intelligence and cybersecurity experts to deliver actionable guidance that enables utilities to take timely, preemptive action to protect themselves against cyber threats and vulnerabilities.

Company headquarters are in Richmond Hill, Ontario, Canada and U.S. headquarters are located in Addison, Texas. N-Dimension is the exclusive cybersecurity partner of Hometown Connections; and associate member of the American Public Power Association (APPA), National Rural Electric Cooperative Association (NRECA) and Electricity Distributors Association (EDA).

For more information about N-Sentinel and to request a free trial, visit our website at Please follow us on Twitter and LinkedIn; check us out on YouTube and CrunchBase.

Media Contact
Denise Barton
N-Dimension Solutions
(408) 219-3403

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