Highly regarded for a long and successful track record of service to public power, Milsoft offers a comprehensive set of applications that improves service reliability and keeps customers well informed about the status of the electric system and their individual accounts.
The easy-to-use Milsoft engineering and operations software suite integrates with the utility’s other data applications to boost utility performance:
- The Milsoft Outage Management System improves the utility’s ability to detect, evaluate, and manage service interruptions.
- The Milsoft onsite and hosted interactive voice response (IVR) solutions eliminate busy signals, answer customer questions, assemble crews after hours, or alert customers of the outage status automatically via phone, text message, or email.
- Milsoft Engineering Analysis gives utility employees tools to model and analyze the electric distribution network.
- The Milsoft Geographic Information System empowers employees to better visualize and manage assets and activities.
- Milsoft’s Field Engineering (aka staking) solution makes it easier for employees to design and document facilities through more accurate and paperless data.
Milsoft Support at Full Strength, Serving Public Power During COVID-19
Misoft helping utilities handle influx of customer calls during difficult time.
Milsoft Adds Features for Displaying Outage Management Info on Utility Websites
Enhancements make it easy for customers to access outage info online.