To provide community-owned utilities with cybersecurity solutions that are comprehensive and cost effective, Hometown Connections, Inc. is providing a cybersecurity program for community electric, gas, water, and wastewater utilities and other city departments.
Hometown Connections is helping community-owned organizations across the United States evaluate their cybersecurity requirements, develop plans for cyber risk management, and deploy effective cybersecurity defenses that include ongoing monitoring, training, remediation, and maintenance services.
To provide a broad range of cybersecurity solutions, Hometown Connections partners with joint action agencies as well as with Acumen and Marsh USA.
Your Partner for Cybersecurity Programs

Cybersecurity program design, deployment, and maintenance services for community-owned utilities and city governments
Benefits
Today’s cyber threat is multifaceted and ever-evolving. All utilities and municipalities must defend against criminals stealing information and extorting them for financial gain as well as nation states or terrorist groups seeking to sabotage information systems that operate critical infrastructure. Community-owned utilities and city governments are targets of ransomware and other cyber-attacks at an alarming rate. Cyber criminals are leveraging the COVID-19 emergency by sending out “phishing” attacks that lure your employees to click on malicious links or files.
To avoid the operational, financial, and reputation harm of a cyber attack, you should access today’s best cybersecurity expertise. Yet your staff resources may be limited while external resources are expensive or not ideally suited for the typical community-owned utility.
Hometown Connections is providing comprehensive cybersecurity services designed specifically for community-owned utilities. We also work on cybersecurity challenges in close coordination with the American Public Power Association.
The Hometown Connections Cybersecurity Program offers you a comprehensive and affordable collection of solutions and a growing network of national vendors and regional field personnel able to serve as your single resource for cybersecurity services.
We provide the budget-friendly cyber services and the “boots on the ground” that you need.
Features
The Hometown Connections Cybersecurity Program coordinates each essential element of designing, deploying, and maintaining an effective cyber defense strategy.
- Identifies cyber vulnerabilities and designs defense program
- Based on industry standards and best practices
- Works with utility/city personnel and third-party providers onsite or remotely to create cybersecurity profile
- Delivers detailed recommendations on how to:
- Address deficiencies
- Prioritize action items
- Budget for security improvements
- Pricing ties to the staffing, infrastructure, and network footprints of the utility or city
- Business Case Development
- Cybersecurity and Privacy Governance & Program Recommendations
- Security & Privacy Roadmaps
- Network Architectural Reviews
- Secure Network Architecture Development
- Organizational Change Management Planning
- Cybersecurity for Microgrids & DERs
- Workforce Transition
- Policy, Standards & Procedures Development
- Implementation of Frameworks
- Cyber Incident Response Planning & Communications
- Online and in-person training programs
- For onboarding new employees
- For reinforcing cyber safe practices by continuing employees
- Chief Information Security Officer-as-a-Service (CISO-as-a-S)
- Network monitoring and incident reporting
- Remediation Support
- Cyber Incident Response Exercises
- Cyber Recovery Plan Exercises
Cybersecurity Program News
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Join Acumen at APPA’s National Conference
Learn More: Join Acumen at APPA’s National ConferenceVisit Acumen at Booth #203 at the APPA National Conference 2025! Hometown Connections Inc. is proud to share that our partner, Acumen (AESI-US, Inc.), will be exhibiting at the APPA National Conference 2025.
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Acumen Responds to Physical Security Threats In Recent White Paper
Learn More: Acumen Responds to Physical Security Threats In Recent White PaperRecent Substation Attacks Raise Concerns About Physical Security Click Here to Read Acumen Viewpoint
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Hometown Connections Seeks Quotes For Utility Cybersecurity Monitoring Solution
Learn More: Hometown Connections Seeks Quotes For Utility Cybersecurity Monitoring SolutionOn September 9, 2021, Hometown Connections, Inc. (HCI) published a Request for Quote (RFQ) REF#: HCI_MDR_VMS_RFQ_0827. HCI is soliciting quotes from qualified vendors offering Managed Detection and Response Solutions (MDR) & Vulnerability Management Systems (VMS) that meet the identified cybersecurity requirements of community-owned utilities. HCI seeks to partner with the selected vendor(s) to provide these…





