Reports on high profile cyber attacks on banks, insurance companies, large retailers, the military, and more are all over the media. In response, these institutions have dedicated great resources to harden their cyber defenses. While still targets, these major institutions are increasingly difficult to penetrate. So where are hackers turning their sights?
Federal regulatory compliance obligations are complex and time-consuming. Minimize your utility’s workload and risk profile by bringing in AESI-US, Inc. to meet your obligations for NERC Critical Infrastructure Protection (CIP), NERC Operations & Planning (O&P), NIST Cybersecurity, and Privacy regulations. Read More »
N-Dimension Solutions, a market leading Managed Detection and Remediation Services (MDR) provider with innovative solutions protecting IIoT, IoT, IT and OT networks from cyber threats, has launched a new version of its market leading N-Sentinel Suite, N-Sentinel Cyber Threat Detector, that meets specific criteria for manufacturing plants to help them reduce risk from cyber threats. Excellence in Manufacturing Consortium (EMC) and its members provided input to N-Dimension to guide definition of this new service, ensuring it met addressed their manufacturing needs.
We look forward to welcoming our sales & marketing affiliates, vendor partners, and special guests to Breckenridge CO for the Hometown Connections 2019 Annual Meeting, August 26-28. Please use the information presented here to register for the meeting, make your hotel reservation, and reserve a shuttle for transportation from the Denver airport to Breckenridge–if needed.
Improve your ability to restore service quickly and safely and maintain positive customer engagement with the outage management system from Milsoft Utility Solutions. New design enhancements and technical functionality make it easier than ever for your customers to access detailed outage information on the utility website. Read More »
Hometown Connections, Inc., is honored to welcome to the staff William Acee as sales representative for the New England region, New York, and New Jersey. Since 1990, Bill Acee has been committed to local government in the Village of Sherburne, NY, and has been closely involved with public power at the local, state and national levels. He has served the village for thirty years and has been integrally involved all aspects of the village’s utility operations including capital planning, economic development, succession planning and training, technology adoption, and energy efficiency programming. Read More »
GreatBlue is offering a summer research special — Digital Employee Surveys!
Make your Employees your #1 Priority in 2019
As the utility industry continues to evolve, it is imperative to ensure your organization is evolving too. Technology trends, training and succession planning, and overall employee satisfaction are essential to ensure your utility is progressing to meet the ever-changing needs of your customers. GreatBlue is offering a special summer rate on Digital Employee Surveys that will provide vital data and insights on the opinions of your team. Read More »
Marsh Wortham Power Gen Insurance, in partnership with Claim Strategies, is offering an exclusive discount to members of the American Public Power Association on a unique Third Party Recovery Program. Marsh Wortham’s typical recovery rate of 20% is being reduced to just 15% exclusively for public power systems. This offer is only good through 12/31.
Have you ever thought what “traditional” customers cost their energy providers? Traditional customers are those that barely interact with their utility. In fact, this happens once every month when the bill arrives or when something is not right, and it is time to complain. These customers find that spending time interacting with their energy provider is not worth the potential benefits. For this reason, they choose to behave like a simple ratepayer, rather than spending time researching the products and services their energy provider offers. Read More »
The Rochester Public Utility Board was presented with the rate structure survey results at the April Board Meeting by representatives from GreatBlue Research. The purpose of the survey was to identify customer views and preferences with regards to the residential rate structure, energy conservation, knowledge and perception of electrification, preferred methods of communication, overall expectations of RPU, and overall satisfaction with RPU’s electric service. Read More »