Leading community-owned utilities to a powerful future
Hometown Connections, Inc. is a national, non-profit utility services organization with a long and distinguished track record of providing exceptional service and unbiased advice. Our mission is to provide innovative, industry-leading solutions in a cost-effective manner to meet the unique needs of community-owned utilities.
The products and services offered through Hometown Connections include a full range of advanced grid solutions, as well as consulting support in the areas of strategic planning, governance development, organization assessment, customer service, market research, and staffing.
Celebrating 20 years of service, Hometown Connections is expanding into managed technology solutions and other new services—poised to help community-owned utilities use advances in smart city technologies to tackle their most pressing operational, customer service, workforce, and management challenges far into the future.
Our History of Service and Success
Back in 1998, the American Public Power Association created a subsidiary—Hometown Connections International LLC—to negotiate with industry vendors as a group and prepare community-owned utilities for retail customer competition. The retail market did not evolve as expected, but Hometown Connections continued to work with leading industry vendors to create pricing and programs designed to improve the performance of municipal utilities. Along the way, Hometown developed an expanding set of utility management strategic planning and organizational consulting services delivered by staff members and industry partners.
During our first 20 years of service to community-owned utilities, Hometown provided products and services to more than 900 organizations and saved our market more than $18 million collectively through group discount programs.
In June 2018, to create an organization with the ability to address today’s new and pressing industry challenges, Hometown Connections, International LLC became Hometown Connections, Inc. Formed jointly by five public power joint action agencies,Hometown Connections is no longer a subsidiary of the American Public Power Association. In October 2019, Great Lakes Utilities of Wisconsin became the sixth joint action agency to invest in Hometown Connections, Inc.
The new Hometown Connections maintains its primary purpose—to help community-owned utilities obtain the products/services they need to survive and thrive in an ever-changing marketplace.