We know this a stressful and critical time for all Public Utilities and their customers. This pandemic hits home for every one of us, and we are dedicated to working together to help public utility communities recover and move forward.
While we have all been focused on managing during COVID-19 developments, assessing future business scenarios is essential. When will normal operations return? What are the implications of this uncertainty to customers, staff, operations and future projects/initiatives?
Hometown Connections Can Help
Our Hometown staff and partners are here to help in any capacity you might need, as we know going forward you will be tackling a variety of issues, including:
- Financial planning
- Revenue recovery
- Business continuity
- Process efficiencies
- Risk identification
- Future landscape of your utility
Hometown Connections has been assisting Public Utilities in all areas of business for over 23 years, and we are committed to our mission of helping community-owned utilities address their unique challenges, especially during this critical time. If and when you need assistance with adjusting business strategy and operations plans, we are here to help.
One Stop for Services and Technology
Hometown Connections is your one stop for services and technology. Whether you need assistance with strategic planning, process re-design, a technology roadmap, or a new system, we can help! Owned by six joint action agencies, we are committed to helping public utilities succeed in every facet of business. We provide affordable and high-quality solutions to help you transform business operations, culture, employee engagement, customer experience, and much more.
All of our services and deliverables are scalable based on the size and objectives of your utility. If you don’t see what you are looking for here on the Hometown Connections website, just ask and we can help! Our Hometown Team is dedicated to operational and service excellence; leading you to a powerful future.