We Are Hometown
The Hometown Connections Advantage
A Single Source For Management Consulting & Innovative Solutions
Hometown Connections, Inc. is a national, non-profit utility services organization with a long and distinguished track record of providing exceptional service and unbiased advice. Our mission is to provide innovative, industry-leading solutions in a cost-effective manner to meet the unique needs of community-owned utilities. Our vision is to be the strategic partner and trusted resource to community utilities.
The products and services offered through Hometown Connections include operations and management solutions from vendor partners who understand and are trusted by public utilities. In addition, Hometown Connections provides consulting support in the areas of strategy, board governance, managing risk, cybersecurity, customer care, finance, technology planning, and leadership & employee development. DOWNLOAD this brochure for descriptions of Hometown’s consulting solutions.
One Stop for Services and Technology
Hometown Connections is your one stop for services and technology. Whether you need assistance with strategic planning, process re-design, a technology roadmap, or a new system, we can help! Owned by six joint action agencies, we are committed to helping public utilities succeed in every facet of business. We provide affordable and high-quality solutions to help you transform business operations, culture, employee engagement, customer experience, and much more.
All of our services and deliverables are scalable based on the size and objectives of your utility. If you don’t see what you are looking for here on the Hometown Connections website, just ask and we can help! Our Hometown Team is dedicated to operational and service excellence; leading you to a powerful future.
Our History of Service and Success
In 1998, the American Public Power Association created Hometown Connections to negotiate group purchasing programs with leading vendors while providing management consulting to prepare community-owned utilities for the challenges ahead. During more than 20 years of service, Hometown has provided products and services to more than 900 organizations and saved our market more than $18 million collectively through group discount programs.
Our organization has evolved with the industry. Today, Hometown Connections, Inc. is owned by the Alabama Municipal Electric Authority, American Municipal Power, Inc., Great Lakes Utilities of Wisconsin, Missouri Public Utility Alliance, Northern California Power Agency, and Vermont Public Power Supply Authority.
The Hometown Connections of today maintains its original purpose—to help community-owned utilities obtain the products/services they need to survive and thrive in an ever-changing marketplace. We work to preserve the benefits of living and working in communities where local citizens control the pricing and operation of their electric, gas, water, and wastewater services.
Enterprise Risk Management for Utilities
Hometown’s consultants help public utilities apply risk management principles to maximize performance and productivity.
Enterprise risk management is integral and foundational to organizational strategy, financial stability, operational efficiency, business continuity, and business transformation. It is not a stand-alone activity and its function is core to the successful execution of business objectives and measurement of outcomes. How to manage risk can sometimes be confusing, but once an effective program is implemented, it can assist in prioritization and making efficient key business decisions.
Hometown Connections can help you learn how:
- To understand the purpose of risk management, the benefits, and how to seamlessly integrate it into strategic planning, governance, and prioritization.
- To identify risks and assess their criticality, individually and collectively.
- To categorize, and rank risks within your organization.
- To respond to, monitor and report risks.
- To implement an Enterprise Risk Management Framework.
- To train your organization in the identification and mitigation of risks.
Our Team
Our Board
Contact Us
Let’s Talk About Your Utility
Whether you’re planning a major initiative or just exploring options, our team is here to help. Reach out and we’ll connect you with the right consultant.
