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Mark McCain Offers Guidance on Strategic Planning
Learn More: Mark McCain Offers Guidance on Strategic PlanningStrategic Planning Services With a vast number of changes, challenges and choices facing public power utilities today, it has never been more important for utility leaders to do three things:
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Hometown Connections Announces Personnel Changes & Focus on Business Risk Mitigation
Learn More: Hometown Connections Announces Personnel Changes & Focus on Business Risk MitigationHometown Connections, Inc. (HCI) announced the appointment of Charise Swanson to Chief Operating Officer from her role as Vice President of Client Services. In her new role, Ms. Swanson will work closely with Marc Gerken, Interim President and CEO, as HCI focuses on helping community-owned utilities improve their business operations and risk management. In addition,…
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Susan Ryba Announces Retirement From Hometown Connections Marketing Team
Learn More: Susan Ryba Announces Retirement From Hometown Connections Marketing TeamSusan Ryba, Hometown’s long-time executive marketing team member, has announced her retirement. Susan’s last day as Executive Marketing Consultant will be March 31, 2022.
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What’s The Risk Of Inefficient Business Practices?
Learn More: What’s The Risk Of Inefficient Business Practices?With much focus on rates and reliability, changes in the industry, customer demands, and juggling responsibilities, we often find ourselves working reactively. You may be overlooking the value of better managing the “business” of your utility. Inefficient and ineffective foundational business practices can make your utility vulnerable to significant operational, financial, strategic, and reputational risks.…
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Former AMP Executive Marc Gerken Appointed Interim HCI President & CEO
Learn More: Former AMP Executive Marc Gerken Appointed Interim HCI President & CEOThe Hometown Connections, Inc. (HCI) Board of Directors announced the appointment of Marc Gerken as interim president and chief executive officer. Gerken will fill the seat vacated by Tim Blodgett who, after 23 years with HCI, announced he would be leaving at the end of the year.
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HCI President And CEO Tim Blodgett Announces Departure After More Than 20 Years of Service
Learn More: HCI President And CEO Tim Blodgett Announces Departure After More Than 20 Years of ServiceHometown Connections, Inc. (HCI) CEO and President Tim Blodgett is stepping down after more than 20 years at the municipal utility service provider. He announced on Thursday his intention to step down by the end of 2021. The HCI Board of Directors will begin a nationwide recruitment to fill the position.
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Hometown Connections Announces Annual Award Winners
Learn More: Hometown Connections Announces Annual Award WinnersOn August 30 at the 2021 Annual Conference in Fort Collins, Colorado, Hometown Connections announced award winners in recognition of their outstanding contributions to the organization and to community-owned utilities.
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Governance in Public Power: The Role of Policymakers in Today’s Marketplace
Learn More: Governance in Public Power: The Role of Policymakers in Today’s MarketplaceThe success of the public power business model depends on utility managers receiving clear guidance from engaged and well-trained governing boards. A high-performing governing board can be one of the utility’s most valuable assets. To be successful, these officials must understand their responsibilities, stay current on industry challenges, and serve as ambassadors for public power…
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Gas Pipeline Ransomware Attack Is Wake Up Call For Public Power
Learn More: Gas Pipeline Ransomware Attack Is Wake Up Call For Public PowerFront page headlines, consumer panic, political fallout, and a $5 million ransom paid. The attack on the largest fuel pipeline in the U.S. is focusing attention on the vulnerability of our energy infrastructure like never before. With people lining up at gas stations when facing only a few days of a shortage, imagine the reaction…
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In Cybersecurity, Simple Things Do A Lot
Learn More: In Cybersecurity, Simple Things Do A LotTo provide customers with several payment options, the Utilities Department of the Village of Jackson Center in Ohio accepts bank account direct and credit card payments. To ensure the security of customer information and thwart cyber intrusions overall, Jackson Center took advantage of cybersecurity services offered by its electric service wholesale supplier, American Municipal Power,…
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Top 10 Cybersecurity Considerations For Community-owned Utilities
Learn More: Top 10 Cybersecurity Considerations For Community-owned UtilitiesUtilities in the United States are prime targets for cyber attack. Criminals are hijacking utility information systems and demanding ransom for their release. Nation states and other bad actors are rehearsing ways to interrupt utility services and throw the nation into chaos. Community-owned utilities of all sizes and structures must shore up their cyber defenses.…
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Focus Groups Facilitated By Hometown Connections Promote Customer Engagement
Learn More: Focus Groups Facilitated By Hometown Connections Promote Customer EngagementAs reported on the website of the San Luis Valley Rural Electric Cooperative (SLVREC) of Monte Vista, CO, fifteen of SLVREC’s residential members recently took part in a stakeholder engagement process by attending three focus groups. Facilitated by Charise Swanson of Hometown Connections, all meetings were conducted virtually due to the COVID-19 pandemic. The participants…
