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  • Public Power Insurance Luncheon

    Join us for a special event during the American Public Power Association’s 2021 Business & Financial Conference in Denver. Come for lunch on Sept. 20 to learn what’s happening in the municipal cyber and business insurance markets and how you can lower costs and improve coverages through a national group program for APPA members.

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  • The Growing Threat of Ransomware to Public Utilities

    The threat of ransomware attacks on the public utility sector is steadily increasing. Historically, these attacks have targeted credit cards and social security numbers sent over email. Lately, attackers are getting more innovative and are stealing from more sources as technology continues to advance[1].

    Learn More: The Growing Threat of Ransomware to Public Utilities
  • Customers Engage At High Rates With Video Bill Explanations And Mid-Cycle Alerts

    Apogee Interactive recently collected and analyzed results from utilities using our outbound engagement platform for the first quarter. We are proud to announce that with approximately 2 million messages sent by IOUs, Co-ops, and Municipals, our Video Bill Explanation received click-through rates as high as 30%. Utilities sending Mid-Cycle Alerts saw open rates up to…

    Learn More: Customers Engage At High Rates With Video Bill Explanations And Mid-Cycle Alerts
  • Advanced Tutorial: Market Research FAQs

    Over the past year, we’ve noticed our clients are a curious bunch, which is awesome. Identifying patterns is how we make a living, so compiling the most frequently asked questions was the most appropriate choice. Let our team here at GreatBlue Research give you a rundown of the most basic market research principles and how…

    Learn More: Advanced Tutorial: Market Research FAQs
  • Cybersecurity After COVID-19: 10 Ways To Protect Your Utility & Refocus On Resilience

    In the wake of the COVID-19 pandemic and the resultant implementation of social distancing directives, altered business processes, and new economic realities, community-owned utilities must review and address their technology infrastructure and cybersecurity measures.

    Learn More: Cybersecurity After COVID-19: 10 Ways To Protect Your Utility & Refocus On Resilience
  • 3 Best Practices To Prepare For A Ransomware Attack

    Cyber-attacks remain a top business risk for all utilities and municipalities, increasing in frequency, severity, and sophistication. At the top of the cyber-attack list? Ransomware.  The recent attack on the Colonial Pipeline is focusing heavy attention on the threat of ransomware on U.S. energy infrastructure. The bottom line: planning is everything. Learn the three best…

    Learn More: 3 Best Practices To Prepare For A Ransomware Attack
  • Secure The Right Environmental Insurance For Today’s Utility Threats

    Environmental perils rank among the highest in Marsh’s Global Risks Report 2021, specifically extreme weather, failure to address climate change, and environmental damage from human activity. These perils can lead to expensive clean-up measures and tort liability. U.S. municipalities and their community-owned utilities should adapt their business model to these realities and include environmental insurance…

    Learn More: Secure The Right Environmental Insurance For Today’s Utility Threats
  • Hometown Connections Seeks Bids For Work & Asset Management, Mobile Workforce Solution

    On June 1, 2021, Hometown Connections, Inc. (HCI) published a Request for Proposal (RFP) REF#: HCI_WAM_MWF_RFP_1925. HCI is soliciting proposals from qualified vendors offering software solutions that meet the identified requirements of community-owned utilities for Work and Asset Management and Mobile Workforce applications. HCI seeks to partner with the selected vendor(s) to provide these applications.

    Learn More: Hometown Connections Seeks Bids For Work & Asset Management, Mobile Workforce Solution
  • Gas Pipeline Ransomware Attack Is Wake Up Call For Public Power

    Front page headlines, consumer panic, political fallout, and a $5 million ransom paid. The attack on the largest fuel pipeline in the U.S. is focusing attention on the vulnerability of our energy infrastructure like never before. With people lining up at gas stations when facing only a few days of a shortage, imagine the reaction…

    Learn More: Gas Pipeline Ransomware Attack Is Wake Up Call For Public Power
  • Validate Your Business Decisions

    Picture this: you’re in a packed boardroom (via Zoom, of course), your palms are sweaty, your knees are weak, your arms are heavy. You’re nervous. You have a great idea to make your organization a lot of money, but you don’t have any data to back it up, so no one takes you seriously. As GreatBlue…

    Learn More: Validate Your Business Decisions
  • The Evolution Of Rate Design

    In the world of electric and natural gas rate design, the tariffs of the past and today will not work in the future. In a presentation entitled, The Rates…They Are A Changin’, Apogee Interactive‘s Joel Gilbert P.E. and The Brattle Group’s Ahmad Faruqui, Ph.D. Economics, explain how the old ways of designing rates are clashing…

    Learn More: The Evolution Of Rate Design
  • Supply Chain/Third Party Breaches — Your New #1 Highest Cyber Risk

    For years the security community has viewed internal resources as presenting the greatest cyber risk to an entity. In 2021, shortly on the heels of the much-publicized SolarWinds breach, as well as many other supply chain/third party cyber breaches, it can be argued that supply chain/third parties now represent a greater cyber risk than insiders.…

    Learn More: Supply Chain/Third Party Breaches — Your New #1 Highest Cyber Risk

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Whether you’re planning a major initiative or just exploring options, our team is here to help. Reach out and we’ll connect you with the right consultant.

651 Commerce Drive Roseville, CA 95678