Customer service software (call center, CCaaS, IVR)
KTI’s goal is to provide public power utilities with accurate, objective, thorough, and unbiased assessments for important technology decisions. KTI believes successful investments in technology depend on a series of careful and client-specific analyses. The firm’s comprehensive and adaptable business models are designed as tools for changing circumstances and to monitor various phases of project deployment.
KTI brings a unique combination of industry experience in developing and delivering technology based solutions worldwide, with special focus on USA based public power utilities.