Local Electricity Delivered Straight to Your Door
Written By: Jillian Jurczyk, Utility Financial Solutions
I’ve heard it said that individuals of the current generation could not fathom life 100 years ago. Today’s society is integrated with technological innovation in almost every facet of life. We depend on computers, cell phones, appliances, and various forms of transportation in our jobs and daily lives. If these conveniences fail us, we may face significant impositions. Read More about Utility Financial Solutions Discusses Dependence on Electricity »
Hometown Connections, Inc. (HCI) announced the appointment of Charise Swanson to Chief Operating Officer from her role as Vice President of Client Services. In her new role, Ms. Swanson will work closely with Marc Gerken, Interim President and CEO, as HCI focuses on helping community-owned utilities improve their business operations and risk management. In addition, HCI welcomed Ms. Charlie Cardin as Executive Consultant. Ms. Cardin will concentrate on helping utilities with strategic planning, technology assessments, systems integration, performance optimization, and project management.
Susan Ryba, Hometown’s long-time executive marketing team member, has announced her retirement. Susan’s last day as Executive Marketing Consultant will be March 31, 2022.
With much focus on rates and reliability, changes in the industry, customer demands, and juggling responsibilities, we often find ourselves working reactively. You may be overlooking the value of better managing the “business” of your utility. Inefficient and ineffective foundational business practices can make your utility vulnerable to significant operational, financial, strategic, and reputational risks. 
