Why Low-Income Customers Need Their Utilities’ Help Now More Than Ever

August 2017 By Jim Malcom Chief Financial Officer and EVP of APOGEE Interactive, Inc. Utilities have struggled for years to engage their customers, and in no segment have they struggled more than low-income. Low-income consumers have historically been difficult to serve, … Continued

Hometown Connections Announces 2017 Awards for Outstanding Support of Public Power

On July 31 at the 2017 Annual Meeting in Breckenridge, Colo., Hometown Connections announced these award winners in recognition of their outstanding efforts and results in support of the organization and the public power community: 2017 Marketing Affiliate of the … Continued

Apogee Interactive Launches Energy Platform for Information & Communication (EPIC) Targeted at Hard-to-Serve Customers

New “EPIC” Suite of Digital Products Unlocks Engagement, Cost Savings ATLANTA, GA – August 9, 2017 – Apogee Interactive announced the launch of EPIC, the Energy Platform for Information & Communication (EPIC) that provides a compelling suite of cutting-edge digital … Continued

How To: Social Media for Municipal Utilities

Monday, July 31, 2017    By Elise Buchheit For Members of the Missouri Public Utility Alliance Excellent Guidance for All Public Power Organizations You have heard the stats. Seven in 10 adults use social media with the vast majority accessing … Continued

PowerSecure’s Generator System Gives Town Peace of Mind

August 2017 PowerSecure early last year won a contract to construct and install a PowerBlock Tier 4 diesel generator system to bring 3.75 megawatts of electric generation to Berlin, Pa. Due to its location in the mountains, the small town … Continued

Hometown Connections Teams with Apogee Interactive to Promote Customer Engagement on the Web

Personalized, Outbound Energy Messaging for Public Power Residential Customers Delivers Higher Satisfaction and Measurable Results LAKEWOOD, CO and ATLANTA, GA – July 27, 2017 – Hometown Connections, the utility services subsidiary of the American Public Power Association, and Apogee Interactive announced … Continued

BELD Customer Satisfaction Study Results

Monthly Newsletter of Braintree Electric Light Department (BELD) July 2017 Earlier this year, BELD hired GreatBlue Research to conduct a comprehensive study of our residential customers to gain a deeper understanding into their perceptions of the utility and satisfaction with … Continued

Hometown Connections Partners with Industry Experts to Protect Public Power from Cyber Threats

July 2017 Monitoring, Program Design & Maintenance, Insurance From Partners of Hometown Connections Public power’s most urgent priority is to build a comprehensive cybersecurity program at every utility, association, and joint action agency. In response, Hometown Connections, the utility services … Continued

Comprehensive Public Power Insurance Program Offers National Discounts & Exclusive Terms

June 2017 Introducing Insurance Program Designed for Public Power Through a new program developed by Hometown Connections and Wortham Power Gen Insurance, members of the American Public Power Association may purchase innovative insurance policies through a group purchasing program that … Continued

New Insurance Program Protects Public Power from Ransomware Attacks

June 29, 2017 Ransomware Alert Through a new insurance program, members of the American Public Power Association may secure protection from the financial harm caused by cyber attacks such as the recent “WannaCry” and “NotPetya” ransomware attacks. Hometown Connections and … Continued

Public Power Insurance Luncheon

Join us for a special event during American Public Power Association’s Business & Financial Conference Music City Center, Nashville, Tennessee   Be Our Guest for Lunch! Monday, September 18, 2017 Noon – 12:45 pm Music City Center, Room 206 Program … Continued