Paducah Power Customer Service Scores Above the National Average

By DAVID ZOELLER dzoeller@paducahsun.com September 13, 2018   Paducah Power System scored above the national average among municipal utilities for residential customer satisfaction — with the notable exception of rates — in study results presented to its board Monday. The … Continued

Apogee Builds Solutions to Move Utilities from EE and DR to Electrification

Helping Utilities Turn Challenges into Opportunities   September 13, 2018 The team at Apogee Interactive has identified several significant challenges facing utilities today. Apogee’s utility visionaries have combined their insight to the energy industry with client feedback to create new … Continued

N.C. Cooperative Biogas Microgrid Powers Hog Farm and Nearby Homes

September 2018 South River Electric Membership Corporation and North Carolina’s Electric Cooperatives, in partnership with Butler Farms,  recently celebrated the completion of a first-of-its-kind biogas microgrid. PowerSecure, selected by project owners to engineer, construct and design components of the microgrid, … Continued

Twenty Years and Counting

Hometown Connections Prepares for Next Phase of Service to Public Power By Tim Blodgett, President & CEO, Hometown Connections, Inc. September 2018 Celebrating 20 years of service to public power, Hometown Connections has in place a new ownership structure providing … Continued

Utilities Need IT Professionals and Cybersecurity Experts

Just Like They Need Both Electricians and Lineworkers White Paper by N-Dimension Solutions Many public power utilities or rural electric cooperatives have either no information technology (IT) department or rely on understaffed IT departments. In other cases, utilities contract to … Continued

Email Marketing: Move Beyond Segmentation to Insight Driven Personalization

August 23, 2018 | Apogee Interactive Blog Good marketers know the importance of delivering the personalized experience customers expect. Personalized email campaigns begin with segmentation but in our data rich digital world we can now move one step further to one … Continued

Hometown Connections Announces 2018 Award Winners for Outstanding Service to Public Power

August 2018 On August 6 at the 2018 Annual Meeting in Denver, Colo., Hometown Connections, Inc. announced these award winners in recognition of their outstanding efforts and results in support of the organization and the public power community: 2018 Marketing … Continued

Subscribe to Public Power Data Source for Customer Info Vital to Work You Do

Online tool empowering public power professionals with actionable and affordable data, customer insights, and strategies for success NEW! The Public Power Data Source gives you 24/7 access to current trends, topics, and issues that impact the vital work you do. … Continued

Turn to N-Dimension’s Managed Services to Improve Your Cybersecurity Score

N-Dimension Solution’s N-Sentinel Managed Services help utilities improve their score on the Public Power Cybersecurity Scorecard and rating in the Reliable Public Power Provider (RP3) program. The Public Power Cybersecurity Scorecard is an online self-assessment tool to help public power … Continued

Bill Smart Wins TPPA Honor Roll Award

      AUSTIN, TX—July 25, 2018—Today during the 2018 Annual Meeting of the Texas Public Power Association (TPPA), Bill Smart of Hometown Connections received the TPPA Honor Roll Award. Each year, TPPA recognizes individuals and organizations for their accomplishments … Continued

New Webinar “Seeing the Whole Picture: Directing and Managing Public Power Field Operations”

LIVE Clevest Webinar Date: Wednesday, September 26 Time: 10:00am – 11:00am PT 12:00pm – 1:00pm CT 1:00pm – 2:00pm ET Registration link: https://cc.readytalk.com/r/v2xxqkmpqm65&eom Seeing the Whole Picture: Directing and Managing Public Power Field Operations Choosing an automatic vehicle location (AVL) … Continued

The Connections Summit by ElectriCities of North Carolina

ElectriCities of North Carolina is pleased to present The Connections Summit, a public power technology event presented by ElectriCities of North Carolina. The event will take place in Raleigh February 20-22. Hometown Connections vendor partners are invited to submit educational presentation … Continued

Annual Conference Celebrating NCPA’s 50th Anniversary

The Northern California Power Agency’s Annual Conference will be held September 26-28 at the Hyatt Regency Monterey.  NCPA has confirmed several key speakers, including FERC Commissioner Rich Glick and Bureau of Reclamation Commissioner Brenda Burman. The event will foster a … Continued