Purchase of Excess Casualty Insurance Still Prudent Choice for Public Power Utilities

April 2017 While many states maintain TORT immunity statutes (and/or Gross Negligence Requirement/Financial Caps) to limit lawsuit liability exposure for municipal entities, such statutes do not provide 100% full proof protection.  Public power utilities should evaluate the financial protection provided … Continued

Strategic Planning Unites Agency Staff and Governing Boards

April 2017 Each spring, the Oklahoma Municipal Power Authority hosts a planning retreat for its Board of Directors and staff. “I have been a board member since 1993, and OMPA has always organized an annual planning retreat in April,” said Charles D. … Continued

American Public Power Association 2017 Public Power Insurance Benchmarking Survey

The American Public Power Association in conjunction with Wortham Power Gen Insurance invites you to participate in our 2017 Public Power Insurance Benchmarking Survey. The survey will benchmark public power utility insurance needs. Please complete the survey by close of business … Continued

East Central Energy Using N-Dimension to Strengthen Cybersecurity Defenses

N-Sentinel Monitoring Invaluable for Identifying Cyber Risks Missed by Other Security Devices Addison, Texas – April 10, 2017 – N-Dimension Solutions, a market leading Managed Security Service Provider (MSSP) with innovative solutions that protect smart energy networks from cyber threats, … Continued

Minnesota Municipal Utilities Association Joins Hometown Connections Marketing Network

MMUA to Promote Products & Services Tailored to Public Power LAKEWOOD, CO and PLYMOUTH, MN (April 10, 2017)—To help its members obtain management and operations support from a trusted resource, the Minnesota Municipal Utilities Association has joined the marketing affiliate … Continued

N-Dimension Now Protecting 100+ Utility Customers

Cybersecurity Concerns Among Critical Energy Infrastructure Companies Continues to Grow Addison, Texas – April 4, 2017 – N-Dimension Solutions, a market leading Managed Security Service Provider (MSSP) with innovative solutions protecting smart energy networks from cyber threats, announced today that … Continued

N-Dimension Solutions Selected to Deliver Cybersecurity Services for Lockheed Martin’s Utility Customers

ADDISON, TX – March 7, 2016 – N-Dimension Solutions, a market leading Managed Security Services Provider (MSSP) with innovative solutions that protect smart energy networks from cyber threats, announced today that Lockheed Martin Energy has selected to resell the company’s … Continued

Better Customer Access to Information Increases Interaction & Satisfaction

March 2017 Integrated Solutions from Cogsdale Improve Customer Experience & Internal Business Processes for Public Power Utilities The staff of Owensboro Municipal Utilities grew weary of contending with the legacy billing and customer information system. The age and inability to upgrade the … Continued

Opinion Surveys Reveal Actionable Customer Satisfaction Data, New Service Opportunities

February 2017 Since 2015, Hometown Connections has been working with GreatBlue Research to help public power utilities, joint action agencies, and other public power organizations obtain a thorough understanding of how customers perceive their utility and which services they are … Continued

Integrated Approach Improves Performance at New Braunfels Utilities

February 2017 New Braunfels Utilities Thinks Out of the Box When Deploying Milsoft GIS/OMS/IVR After about six years as a manager in the water and wastewater division for New Braunfels Utilities (NBU) in Texas, Trino Pedraza took the position of … Continued

Hometown Connections Annual Meeting 2017

Hometown Connections will host its 2017 Annual Meeting July 31 to August 1 in Breckenridge, CO. The Annual Meeting is where Hometown staff, representatives from affiliated state & regional associations, and vendor partners gather each year to discuss public power … Continued