To meet the growing needs of community-owned utilities, Apogee Interactive has expanded its customer engagement platform to include robust marketing automation features such as text-to-speech for its popular personalized video bill explanation services and EVs/solar added to the digital home energy profile service. The article below explains all the ways Apogee has enhanced its outbound communications and turnkey digital marketing services. Apogee is the public power industry’s Hometown Connections preferred provider for Customer Engagement.
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Deploy Microgrids to Give Your Community the Benefits of Distributed Generation
PowerSecure
, a Hometown Connections Partner, is a pioneer in developing distributed energy systems and in the integration of multiple energy resources for advanced microgrid deployments. Over its 19-year history, PowerSecure has managed over 2GW of installed microgrids.
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Public Power Leaders are Responsible for Cybersecurity and Risk Management – How Safe are You?
As executive management, the board of directors for public power utilities has two key responsibilities – the fiscal health of your utility and risk management for it. Among the biggest threats to both fiscal health and the management of risks today are cyberattacks. Knowing you are well protected from such threats usually falls on your IT department or a third-party IT company. But how do you know they are doing their best within the constraints to protect you? Most IT staffers are not cybersecurity experts and odds are you probably are not either.
Interim Executive Rights the Ship for Smooth Sailing Ahead
When facing a senior management transition in its Electric Department, officials for the Town of Ashland, New Hampshire, searched for support from an experienced public power industry professional. They turned to a recently retired general manager working under a six-month interim contract arranged by MFP-Connect™, a leader in recruitment for the electric, natural gas, and water industries.
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Municipals Build Stronger Customer Relationships Using Personalized Messaging
At a recent industry conference, Apogee Interactive’s Executive Vice President, Jim Malcom shared how utilities are engaging customers using personalized outbound communications. Apogee is the public power industry’s Hometown Connections preferred provider for Customer Engagement.
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N-Dimension Ranked Amongst Top Managed Security Service Providers Worldwide for Fourth Consecutive Year
N-Dimension Solutions, a cybersecurity partner of Hometown Connections, Inc., has been recognized in MSSP Alert’s worldwide annual ranking of Managed Security Service Providers (MSSPs) for the fourth consecutive year. Once again, N-Dimension was ranked among the top cybersecurity companies worldwide.
Great Lakes Utilities of Wisconsin Invests in Hometown Connections, Inc.
To bring greater value to public power utilities in Wisconsin and across the United States, Great Lakes Utilities (GLU) has become the sixth joint action agency to invest in Hometown Connections, Inc.—a national, non-profit utility services organization providing industry-leading solutions to community-owned utilities. Read More about Great Lakes Utilities of Wisconsin Invests in Hometown Connections, Inc. »
Get Free Cybersecurity Monitoring–Act Now!
If you act quickly, your public power utility can access a grant from the U.S. Department of Energy for one free year of the N-Sentinel Monitoring cybersecurity service by N-Dimension Solutions. You’ll gain visibility into critical information to help protect your utility networks from cyber threats in addition to helping the public power industry obtain the national cyber data it so urgently needs to share with member utilities in an anonymous fashion.
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Congratulations to the Hometown Connections Annual Award Winners
On August 26 at the 2019 Annual Meeting in Breckenridge, Colorado, Hometown Connections, Inc. announced twelve award winners in recognition of their outstanding efforts and results in support of the public power community. Read More about Congratulations to the Hometown Connections Annual Award Winners »
Cyber Threat Reality Check: Municipal Utilities Are Prime Targets
Reports of high profile cyber attacks on banks, insurance companies, large retailers, the military, and more are all over the media. In response, these institutions have dedicated great resources to harden their cyber defenses. While still targets, these major institutions are increasingly difficult to penetrate. So where are hackers turning their sights?
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